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Compliance News

  • 07/04/2016

    Issue about not using the buyer’s name registration

    We found some distributor using their own name or third party’s name replace the actual buyer, and create the following issues:

    1. Actual buyer not register in Enagic cannot enjoy Enagic User/ Distributor benefit.
    2. Against Enagic Company Policy , chapter 7, Advertising Correct Information , Enagic distributors do not buy Enagic water treatment systems for resale.
    3. Against the Trade Descriptions Ordinance, Chapter 362, Laws of Hong Kong.
  • 31/03/2016

    Selling Kangen Water®issue

    We found some distributor selling Kangen Water ®, we restate that, Sales of bottle Kangen Water ® or any other water (Strong Kangen Water, Strong Acidic Water, Acidic Water, Clean Water) in any form produced from an Enagic machine is strictly prohibited.
    Policy , chapter 13, Prohibition of Sales of Kangen water ® 
    Reference: 
    Policies and Procedures , chapter 13, Prohibition of Sales of Kangen water ®

  • 01/12/2015

    Enagic trade marks

    The Company will not permit the use of its copyrights, designs, logos, trade names, trademarks, etc. without its prior written permission. Distributors who violate this article are subject to suspension and/or termination without warning.

  • 31/08/2015

    Impersonating Enagic web site 2

    Enagic will take legal action to posing websites that selling various kind of water treatment instruments which are not products of Enagic. Distributors should report to Compliance Dept., once got any information about the issue. compliance@enagic-asia.com.

  • 10/08/2015

    Medical Advertisements Ordinance

    According to Undesirable Medical Advertisements Ordinance (Chapter 231) of HK, Disease and Conditions in respect of which Advertisements are Prohibited or Restricted. Pls. refer information in Chapter 231,Schedule 1 & 2.

  • 13/07/2015

    Impersonating Enagic web site 1

    Recently, there are posing websites using images, such as Trade marks & Certificates etc. of Enagic, to market various kinds of water treatment instruments that are not products of Enagic. Enagic will take solemn & serious action for the issue.

  • 09/07/2015

    Do not use celebrity photos

    Never use photos of celebrity for advertising purpose, unless there is written authorization. Otherwise, you may cause Litigation of Portraiture right.

  • 21/11/2014

    High Grade filter installed in machine

    Please do not remove High Grade filter from water machine and use other pre-filter instead, it will be consider as machine modified and cause warrantee terminate.

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